PSPCL is supplying electric power in the State of Punjab in a customer service friendly environment. The Enforcement Org. of PSPCL is entrusted with the work of detection of theft of electricity, wrong metering, unauthorized extensions in load, energy auditing and to check other irregularities in connections and accuracy of meters/metering equipment and analysis of data stored in the electronic meters by down loading the data of LS consumers regularly within prescribed memory period. The electronic meters has got memory period of 30 to 70 days which are installed at all LS consumers and take print-outs to study/analyze regularly regarding violations of power regulation instructions, wrong metering and theft etc. and to enquire public complaints and detect violations of PSPCL's instructions by its employees and consumers.

There are 41 nos. Enforcement Squads attached with Enforcement SE's each headed by Addl.SE/Sr. Xen/AEE. Each Enforcement Squad is equipped with latest testing equipment's such as CMRI, portable electronic meters testing equipment (ERS Sets), clip on meters, digital camera etc. Laptop / Computers has been provided to each Enforcement squads and SE's to minutely analyze the print outs of consumers.

SET UP OF ENFORCEMENT ORG.

Enforcement Org. of PSPCL is headed by Chief Engineer and having 5 No. Superintending Engineers under the charge whose office are situated as follows:

Sr. No.	Office Address	Landline No.	Mobile No.
1	CE/EA & Enforcement, Patiala.	0175-2913774	96461-18102
2	Sr. Xen a/w CE/Enforcment, Patiala.		96461-21345
3	AE/Enforcement		96461-18148
4	PS to CE/Enforcement		96461-30430
5	Supdt Establishment		96461-29977
6	Dy.CE/Enfocement, Patiala.	0175-2923990	96461-22205
7	AE a/w Dy.CE/Enforcement, Patiala.		96461-18156
8	Sr.Xen/Enf-Cum-EA & MMTS-1, Patiala.		96461-18166
9	Sr.Xen/Enf-Cum-EA & MMTS-2, Patiala.		96461-22200
10	Sr.Xen/Enf-Cum-EA & MMTS, Sangrur.		96461-18113
11	Sr.Xen/Enf-Cum-EA & MMTS, Mohali		96461-18114
12	Sr.Xen/Enf-Cum-EA & MMTS, Ropar.		96461-18136
13	Sr.Xen/Enf-Cum-EA & MMTS, Derabassi.		96461-18137
14	Sr.Xen/Enf-Cum-EA & MMTS, Barnala.		96461-22207
15	AEE/Enforcement, Patiala		96461-18155
16	Dy.CE/Enfocement, Ludhiana.		96461-18104
17	AE a/w Dy.CE/Enforcement, Ludhiana		96461-35220
18	Sr.Xen/Enf-Cum-EA & MMTS-1, Ludhiana.		96461-22201
19	Sr.Xen/Enf-Cum-EA & MMTS-2, Ludhiana.		96461-18116
20	Sr.Xen/Enf-Cum-EA & MMTS-3, Ludhiana.		96461-18117
21	Sr.Xen/Enf-Cum-EA & MMTS-4, Ludhiana.		96461-18139
22	Sr.Xen/Enf-Cum-EA & MMTS-5, Ludhiana.		96461-18140
23	Sr.Xen/Enf-Cum-EA & MMTS-6, Ludhiana.		96461-22208
24	Sr.Xen/Enf-Cum-EA & MMTS-, Khanna.		96461-18118
25	Sr.Xen/Enf-Cum-EA & MMTS, Mandi Gobindgarh		96461-18142
26	AEE/Enforcement, Ludhiana		96461-48410
27	Dy.CE/Enfocement, Jalandhar.		96461-18105
28	AE a/w Dy.CE/Enforcement, Jalandhar.		96461-18152
29	Sr.Xen/Enf-Cum-EA & MMTS-1, Jalandhar		96461-18119
30	Sr.Xen/Enf-Cum-EA & MMTS-2, Jalandhar		96461-18120
31	Sr.Xen/Enf-Cum-EA & MMTS-3, Jalandhar		96461-18143
32	Sr.Xen/Enf-Cum-EA & MMTS, Kapurthala.	01822-232462	96461-18123
33	Sr.Xen/Enf-Cum-EA & MMTS, Hoshiarpur.		96461-18122
34	Sr.Xen/Enf-Cum-EA & MMTS, Nawanshahr.		96461-18121
35	Sr.Xen/Enf-Cum-EA & MMTS, Phagwara.		96461-09764
36	AEE/Enforcement, Jalandhar		……
37	Dy.CE/Enfocement, Bathinda.	0164-2920605	96461-08133
38	AE a/w Dy.CE/Enforcement, Bathinda.		96461-73738
39	Sr.Xen/Enf-Cum-EA & MMTS-1, Bathinda		96461-22224
40	Sr.Xen/Enf-Cum-EA & MMTS-2, Bathinda		96461-22203
41	Sr.Xen/Enf-Cum-EA & MMTS,Mansa		96461-18138
42	Sr.Xen/Enf-Cum-EA & MMTS, Mukatsar.		96461-18127
43	Sr.Xen/Enf-Cum-EA & MMTS, Moga		96461-18128
44	Sr.Xen/Enf-Cum-EA & MMTS, Kotkapura.		96461-18134
45	Sr.Xen/Enf-Cum-EA & MMTS, Ferozpur.		96461-18126
46	AEE/Enforcement, Bathinda.		96461-58252
47	Dy.CE/Enfocement, Amritsar.		96461-08134
48	AE a/w Dy.CE/Enforcement, Amritsar.		96461-19554
49	Sr.Xen/Enf-Cum-EA & MMTS-1, Amritsar.		96461-18129
50	Sr.Xen/Enf-Cum-EA & MMTS-2, Amritsar.		96461-09710
51	Sr.Xen/Enf-Cum-EA & MMTS-3, Amritsar.		96461-18131
52	Sr.Xen/Enf-Cum-EA & MMTS-4, Amritsar.		96461-22210
53	Sr.Xen/Enf-Cum-EA & MMTS, Tarntarn.		96461-18132
54	Sr.Xen/Enf-Cum-EA & MMTS, Batala.		96461-18133
55	Sr.Xen/Enf-Cum-EA & MMTS, Pathankot.		96461-18146
56	AEE/Enforcement, Amritsar.		96461-18154

Duties of Enforcement cum MMTS and Energy Audit:

(As per Dy. Secy/Personnel, PSEB Patiala O/o No.75/Pers, dt. 11-03-1992 & O/o No.101/DS-P/PR, dt. 09-05-1996)

(As per Dy. Secy/Personnel, PSEB Patiala O/o No.75/Pers, dt. 11-03-1992 & O/o No.101/DS-P/PR, dt. 09-05-1996)

1. Detection of theft of electricity by various categories of consumers.
2. Detection of unauthorised extension at the premises of various categories of consumers.
3. Detection of fictitious name plates over T/well motors and other type of loads.
4. Detection of in-accurate registration of energy by meters/metering equipment due to wrong/incorrect connections and due to missing multiplying factors.
5. Detection of all other cases leading to leakage of revenue.
6. Surprise checking of attendance/muster rolls (including civil organization).
7. Surprise checking of Board’s now PSPCL vehicles.
8. Checking of off-day running of connections and violation of peak load restrictions.
9. Investigation of complaints with respect to super-session of seniority in grant of connections, demand of illegal gratification etc.
10. Other misc. jobs entrusted by the Board (now PSPCL) from time to time such as checking of stores etc.
11. To assist distribution staff in pursuing the cases of theft/pilferage of electricity in the court.
12. Monitoring of consumption of power oriented industries like Induction, furnances etc. being fed through independent feeders.
13. Surprise / joint readings (inclusive of M.D.) of major industrial units and paper sealing of meters body to plug chances of unauthorised opening of meter covers.
14. Enforcement of all commercial instructions issued from time to time, non-compliance of which could otherwise lead to theft / pilferage of energy.
15. To keep complete record regarding:-
    i)   Penalties levied & recovered.
    ii)  Disciplinary actions approved by competent authority & action actually taken.
    iii)Supervisory checks conducted by XEN/SE and Chief.
16. Suggest changes in commercial instruction on the basis of difficulties faced in their implementation from time to time.
17. To create atmosphere of trust between the Boards (now PSPCL) and consumers in order to avoid occurance of theft cases through better interaction and guidance to consumers.
18. To arrange meetings with consumers for Improvement of working of Enforcement wing through self-appraisal.
    The checking of consumer's premises shall be regulated as under:-
    i)   Director (Now SE) / Enforcement           :           Loads above 5 MW
    ii)  Xen/Enforcement        :           Loads from 500 KW to 5 MW
    iii) AEE/Enforcement        :           Loads less than 500 KW
    (These connections shall be checked by Xen/Enforcement where no AEE/Flying Squad attached with him) Besides the above prescribed checking, an independent checking up to 2% to 3% of checking done by AEE/Xen(Flying Squad) should be done by senior officers i.e. Xen/ and Flying Squad and Director (Now SE) / Enforcement as a normal supervisory check.
19. Testing of meters/metering equipment at consumer's premises in 'as found' condition in respect of L.S. consumers and Bulk Supply Consumers.
20. Verification of genuineness of ME Seals and other seals in respect of meters/metering equipment tested by them.
21. Testing, sealing (except M.E. seals) and taking reading of metering equipment installed at various Grid S/Stns. of PSEB (Now PSPCL) on all independent feeders of rating 11/33/66/ 132KV etc. with special stress on feeders connected with implementation of Energy Audit Scheme at various 220/132/66KV Grid S/Stns.
22. Testing of CT/PT Units with regard to their ratio/ accuracy/capacity etc.
23. Testing of Trivector meters/metering equipment jointly with Xen/AE/ME Lab before and after installation and testing of referred meters.
24. Monthly progress of checking of LS-connections.
25. Monitoring, replacement of defective meters and prepare reports for information of CE (Enforcement), CE. (OP). with special stress on LS connections.
26. To prepare guidelines for checking of seals by consumers to avoid disputes.
27. To ensure preparation of Pass Books for reading of L.S consumers.
28. To ensure compliance of test results through CBC in respect of meters tested by them.

B. ENERGY AUDIT:

1. To ensure installation of proper meters and metering equipment at all 220/132/66KV incoming points supplying power to each Circle.
2. Testing the accuracy of meters/metering equipment installed at all 220/132/66KV incoming points supplying power to each circle and their sealing except ME seals and verification of the genuineness of all the seals affixed thereon.
3. Testing the accuracy of meters/metering equipment installed at all 220/132/66KV incoming points supplying power to each circle and their sealing except ME seals and verification of the genuineness of all the seals affixed thereon.
4. To compare the energy consumption figures with the energy billed by the Circle, as per data to be supplied by CCRP to Director (Now SE) / Energy Audit and work-out the losses taking place in each circle and intimate the same to C.E./Enforcement & Energy Audit, C.E/Commercial, and C.C.R.P.
5. To ensure proper monitoring of energy consumption of EHV consumers (220/132/66/33KV) by installing Sophisticated meters, having precise temper detection features. To get installed independent line PTs/CTs wherever necessary.
6. To monitor the energy consumption at sending end of important 1l kv feeders, especially independent line feeders supplying power to Industrial and Bulk Supply connections.
7. To monitor the energy consumption at sending end of important 1l kv feeders, especially independent line feeders supplying power to Industrial and Bulk Supply connections.
8. Prepare guidelines for checking of seals by consumers to avoid disputes.
9. Ensure preparation of pass book for reading of LS consumers.
10. Ensure compliance of test results through CBC.

Note:

1. In addition to above duties all the duties mentioned in ESIM-2018 relates to Enforcement cum MMTS.
2. Time to time amendments in above duties.

 

1) CHECKING BY ENFORCEMENT ORGANIZATION DURING 2023-24

No. of connection checked (in no.’s)	Detections (in no.’s)	Assessments (in lacs)
587848	587848	18481

Besides the above checking pillar Boxes, Dera Dhanias, Temporary connections, AP T/W connections, Single Phase, SP connections, Checking of misc. works of operation Sub-division were also checked during 2023-24.

2) COMPLAINTS DURING 2023-24

Sr. No.	Description
1.	Opening Balance (ending 31/03/2023)                            –           578
2.	Received during the year 2023-2024                             –           316
3.	Investigated / disposed off during the year 2023-24      –           399
4.	Balance as on 31/03/2024                                                 –           495

3) For Successful implementation of the R.T.I. Act Enforcement organization has designated its officers as PIO (Public Information Officer) and Appellate Authority as follows:-

Sr. No.	Designation of Officer & Office Address	Designation under RTI	Mobile No.
1	CE/EA & Enforcement, B2 Shakti Vihar, PSPCL Patiala.	Appellate Authority	96461-18102
2	Dy.CE/SE Enfocement, C2, Shakti Vihar, PSPCL, Patiala.	Public Information Officer	96461-22205
3	Dy.CE/SE Enfocement, PSPCL, Ludhiana.	Public Information Officer	96461-18104
4	Dy.CE/SE Enfocement,  PSPCL, Jalandhar.	Public Information Officer	96461-18105
5	Dy.CE/SE Enfocement, GNDTP, PSPCL, Bathinda.	Public Information Officer	96461-08133
6	Dy.CE/SE Enfocement, PSPCL, Amritsar.	Public Information Officer	96461-08134

CE/EA & Enforcement,

PSPCL Patiala.